ISO Software Systeme (ISS) constantly integrates new sales channels and service providers. ISS has deployed their system-based solution reliably at numerous Airlines and Tour Operators.
Agreements, allotments, booking numbers, passenger lists – all of this has not changed significantly since the first journey to Bangkok was organized 50 years ago. Needless to say, we support these standard processes. And so, what if the customer has special requests like ordering a special meal, reserving a seat or a feeder flight in addition? Traditional systems show considerable weaknesses: duplicate entries, manual effort, increase of avoidable costs and from the customer’s perspective, not the optimal service.
We are proud to introduce SKYfly Charter as the first Charter Management System on the market that supports both NDC and ONE Order, based on the IATA standards. Overall, resulting in substantial cost benefits and improved service.
With SKYfly Charter, seat reservations, extra services, and even feeder flights from different sources can be combined in one single tour operator booking. This will all be merged into one data record with the “Match & Merge” functionality, in line with the main principles behind ONE Order. This means tour operators, airlines and service agents will all have the same booking reference to be used for processing and settlement.
SKYfly Charter invoices the tour operator as soon as the trip is completed — including the transmission of the final passenger status. The system also records which extra services were booked via which sales channel and who is responsible for the settlement of said service. The airline industry is in constant change, new standards are being introduced and the ISO Software Systeme solutions are specifically designed to optimize the cooperation between airlines and tour operators.
Manage your agreements with tour operators – from fix allotments to prorate agreements, with base prices and discounts, and the ability to block the inventory accordingly.
Whether the tour operator wants to send booking figures and passenger name lists or just book via NDC – we provide both, the traditional communication and the future method.
Both seat reservations and ancillary sales for customers can be managed along with the tour operator booking regardless of the point of sale. SKYfly Charter creates a single order with the relevant payment and invoicing information.
Whether it is seat reservations or shuttle flights from other providers, SKYfly Charter is ready for the new IATA standards for servicing, based on ONE Order.